I've given 5 stars in every category because they are truly deserved. We had heard from so many people about how stressful purchasing a home "was going to be." To the absolute contrary, it was quite simple. Her years in the industry were reflected in her ease and calm, which allowed us to easily trust and follow her recommendations. We gave her the reigns, and their were no bumps or hiccups in the process. If I had to do it again, it is without question that I would choose Jen, and I HIGHLY recommend you do the same.